Shoelatch Reviews

Shoelatch.com is an online platform where customers can personalize their own shoelace charms. The website does not explicitly mention the payment methods it accepts. However, it is mentioned in their refund policy that they will use the same means of payment as the customer used for the order. This implies that they likely accept multiple forms of payment. For more specific information, it is recommended to visit the website or contact their customer service. Their email is support@shoelatch.com and their phone number is +1 (307) 446-6662. Please note that this information might have changed since the last update.

Shoelatch.com offers Custom Nameplate Shoelace Charms at a discounted price of US$19.99, originally priced at US$30.00. They also provide bundle deals where customers can get a discount of 10% for buying 2 or more items, 17% for 3 or more, and 30% for 5 or more. For wholesale purchases, the price per pair decreases with the increase in quantity: 10+ pairs cost $15.49 each, 30+ pairs cost $14.49 each, 50+ pairs cost $13.99 each, and 100+ pairs cost $12.49 each. The products are made to order and customized with a manufacturing time of 7-10 business days.

Shoelatch.com has a detailed Return and Refund Policy. Customers are entitled to cancel or refund their order within 30 days without giving any reason. The deadline for cancelling an order is 30 days from the date on which the customer received the goods or on which a third party appointed by the customer, who is not the carrier, takes possession of the product delivered. To exercise the right of cancellation, customers must inform Shoelatch of the decision by means of a clear statement. This can be done by email, by visiting a specific page on the website, or by phone. Reimbursement will be made no later than 30 days from the day on which the returned goods are received. The same means of payment used for the order will be used for the reimbursement, and customers will not incur any fees for such reimbursement. For the goods to be eligible for a return, they must have been delivered in the last 30 days. All priced goods may be refunded. Shoelatch is responsible for the cost and risk of returning the goods. Goods should be sent to a specific address in Sheridan, WY, USA. Shoelatch is responsible for goods damaged or lost in return shipment, and therefore recommends an insured and trackable mail service. A refund cannot be issued without actual receipt of the goods or proof of received return delivery.

In terms of Shipping Policy, once the shoelace charms are ready, the expected delivery times are as follows: United States (USPS): 5–14 days, Australia (4PX): 5-12 days, United Kingdom (4PX): 6-8 days, Canada (4PX): 7-15 days, Rest of the world (4PX): 7-25 days. In some cases, orders may be shipped via FedEx or DHL instead of USPS when it is more time-efficient.

"Shoelatch.com" is a platform that allows customers to personalize their own shoelace charms. The website offers a variety of bundle deals where customers can get discounts for buying multiple items. For instance, buying 2 or more items can get a customer 10% off, 3 or more items can get 17% off, and 5 or more items can get 30% off. One of the popular products on the site is the Custom Nameplate Shoelace Charms. These charms can transform ordinary shoes into customized and personalized ones. They also offer wholesale prices for bulk orders, with prices decreasing as the number of pairs increases. For example, 10+ pairs cost $15.49 each, 30+ pairs cost $14.49 each, 50+ pairs cost $13.99 each, and 100+ pairs cost $12.49 each. For orders of 150+ pairs, customers are advised to contact the company directly. All products are made to order and customized with care by a team of designers and jewelry artists. Manufacturing time takes up to 7-10 business days to ensure quality and well-made products.

To get in touch with Shoelatch customer service, one can send an email to support@shoelatch.com. The customer service is available from 4 a.m. to 6 p.m. PST Monday to Saturday and Sunday from 4 a.m. to 3 p.m. PST. The physical address for Shoelatch is 30 N Gould St Ste N, Sheridan, WY 82801, USA. There is also a phone number available: +1 (307) 446-6662. Please note that the availability of the phone service may vary. It's recommended to check the official Shoelatch website for the most accurate and up-to-date information.

Shoelatch is located at 30 N Gould St Ste N, Sheridan, WY, 82801. They can be contacted via email at support@shoelatch.com. Their operating hours are from 4 a.m. to 6 p.m. PST Monday to Saturday and Sunday from 4 a.m. to 3 p.m. PST. For more information, please visit their official website.

To return an item to Shoelatch, follow these steps:

1. Cancel or refund the order within 30 days from the date the goods were received.
2. Inform Shoelatch of the decision to cancel by a clear statement. This can be done by email at support@shoelatch.com, by visiting the contact page on their website, or by phone at +1 (307) 446-6662.
3. The goods should be returned to the following address: 30 N Gould St Ste N Sheridan, WY 82801 USA.
4. It is recommended to use an insured and trackable mail service as Shoelatch is responsible for goods damaged or lost in return shipment.
5. Shoelatch will reimburse no later than 30 days from the day on which they receive the returned goods. The same means of payment as used for the order will be used for the reimbursement, and no fees will be incurred for such reimbursement.

Please note that in order for the goods to be eligible for a return, they must have been delivered in the last 30 days. All priced goods may be refunded. Shoelatch is unable to issue a refund without actual receipt of the goods or proof of received return delivery. If there are any questions about the Returns and Refunds Policy, Shoelatch can be contacted by email, through their website, or by phone.